For most Staten Island residents, a family law problem is the first — and often only — reason they will ever set foot in a courthouse. Whether you are seeking child support, responding to a custody petition, or asking for an order of protection, your case will almost certainly be heard at the Richmond County Family Court, located at 100 Richmond Terrace, Staten Island, NY 10301, just steps from the St. George Ferry Terminal.
Court phone: 718-675-8800
This guide explains what the court handles, how to get there, what happens at each stage of a typical case, and the practical details that experienced practitioners rely on every day. It is written for Richmond County families, but the procedural law discussed applies statewide under the New York Family Court Act (FCA).
Family Court is a court of limited jurisdiction. Its authority comes from Article VI, § 13 of the New York State Constitution and the Family Court Act. In Richmond County, the court hears:
One critical limitation: Family Court cannot grant a divorce. Divorce actions in Richmond County are filed in Supreme Court. However, custody, visitation, and support issues can be heard in Family Court even while a marriage is intact, and Family Court frequently handles post-divorce enforcement and modification petitions. If your dispute involves a violated divorce judgment, our discussion of contempt of court in New York divorce cases explains how enforcement works across both courts.
Venue in Family Court is generally proper in the county where either party resides or, in family offense cases, where the offense occurred (FCA § 818 for family offenses; FCA § 421 for support). Practically speaking, if you live on Staten Island, or the other parent or your child lives on Staten Island, Richmond County Family Court is where your petition belongs. If the other party lives in another borough, venue may lie there instead — for example, at the Brooklyn Family Court at 330 Jay Street or the Manhattan Family Court at 60 Lafayette Street. Getting venue right at the outset avoids weeks of delay from transfer motions.
The courthouse is at 100 Richmond Terrace, Staten Island, NY 10301, near the St. George Ferry Terminal on the North Shore.
Street parking near St. George is scarce, metered, and aggressively enforced, and nearby lots fill early on court days. If you must drive, arrive well before your scheduled time. Many practitioners simply take the ferry or railway and avoid the parking problem entirely. For current hours of operation and any building-specific procedures, check the New York State Unified Court System's official website before your court date.
Plan to arrive 30 to 45 minutes before your scheduled appearance. Every visitor passes through magnetometer screening, and the security line is longest between roughly 8:30 and 9:30 a.m., when morning calendars are called. Leave prohibited items — including anything that could be considered a weapon — at home; they will not be stored for you.
Once inside, check the posted calendar or ask a court officer where your case is being heard, then check in with the court officer or part clerk for that courtroom. If you are not checked in when your case is called, the court may proceed without you — and in some circumstances may issue a default order or, in support matters, a warrant under FCA § 428.
Family Court proceedings begin with a petition, not a complaint. You have three main options:
There is no filing fee for Family Court petitions. The respondent must then be served with the petition and summons. In most proceedings, personal service is required at least eight days before the return date (see FCA § 427 for support; FCA § 617 for custody-related timing rules vary by article), and the petitioner cannot serve the papers personally — service must be made by someone over 18 who is not a party.
Your first court date is largely administrative. The judge, referee, or support magistrate confirms service, advises the parties of the right to counsel — which, under FCA § 262, includes the right to assigned counsel for indigent parties in most custody, family offense, Article 10, and contempt matters — and identifies the issues. In custody cases the court will often appoint an Attorney for the Child under FCA § 249 to independently represent your child's position. Expect an adjournment; almost nothing is finally decided on day one.
Family Court has broad power to issue temporary relief while a case is pending: temporary orders of protection under FCA §§ 828 and 154-b, temporary support under FCA § 434, and temporary custody or visitation orders under FCA Article 6. In family offense cases, a petitioner can often obtain an ex parte temporary order of protection the same day the petition is filed, which is why arriving early enough to complete intake, filing, and a same-day appearance matters enormously.
Between appearances, the parties exchange information. In support cases, financial disclosure is mandatory: FCA § 424-a requires each party to file a sworn statement of net worth, current pay stubs, and the most recent tax return. Custody cases may involve court-ordered forensic evaluations, investigations, and reports. Many cases settle at this stage — and a properly so-ordered stipulation is enforceable like any court order. If you and the other parent already agree on parenting terms, read our discussion of whether a custody agreement without court involvement actually protects you, because informal agreements are generally unenforceable until reduced to a court order.
If the case does not settle, it proceeds to a fact-finding hearing — Family Court's version of a trial, conducted without a jury. The rules of evidence apply. In support matters, hearings are conducted by Support Magistrates under FCA § 439; in custody, family offense, and Article 10 matters, by a judge or court attorney-referee. The burden of proof in most civil Family Court proceedings is a preponderance of the evidence (see, e.g., FCA § 832 for family offenses; FCA § 1046(b) for Article 10 fact-finding).
After fact-finding, the court issues final orders: a final order of custody and parenting time, a final order of support, a final order of protection (up to two years, or five years upon a finding of aggravating circumstances under FCA § 842), or dispositional orders in Article 10 cases.
You are not required to have one, and FCA § 262 guarantees assigned counsel to eligible parties in many proceedings. But custody trials, contested support calculations, and family offense hearings are evidence-driven proceedings with lasting consequences for your children and finances. An experienced family attorney knows the court's procedures, the Support Magistrates' expectations, and how to present a case that holds up — you can read more about what our family lawyers actually do at each stage of a case.
We represent parents, spouses, and family members in Richmond County Family Court every week — drafting and filing petitions correctly the first time, securing emergency temporary orders, negotiating enforceable stipulations, and trying custody, support, and family offense cases through fact-finding and appeal. If you have received a summons or need to file a petition on Staten Island, contact our office to review your situation before your first appearance so you walk into the courthouse prepared.
You can contact us by phone at 212-233-1233 or by email at [email protected].